Your PC’s storage media is subject to malware and, on occasion, natural disasters such as lightning, fire, etc. — which is why formulating a backup strategy is critical for keeping your data safe. Our ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...