Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

A newly launched ‘feedback loop’ sharing information on the reasons why survey participants fail quality checks “is a way we ...

Oh, sure, I can “code.” That is, I can flail my way through a block of (relatively simple) pseudocode and follow the flow. I ...

Proper use of AI and automation tools can transform tax time into a continuous, integrated, year-round process rather than a ...

OpenAI has launched a new Codex desktop app for macOS that lets developers run multiple AI coding agents in parallel, shifting software development from writing code to managing autonomous tasks and ...

Biology software developer Phylo Inc. today announced that it has raised $13.5 million in seed funding. Andreessen Horowitz ...

Discover Microsoft’s holistic SDL for AI combining policy, research, and enablement to help leaders secure AI systems against ...

Kinaxis ® Inc. (TSX: KXS), the leader in supply chain orchestration, today announced Maestro Agent Studio, making the next ...

The GitHub Copilot SDK turns the Copilot CLI into a cross-platform agent host with Model Context Protocol support.

According to Drew Garner, SVP of AI & data platform at Smartsheet, AI hasn’t made expertise obsolete, it’s made it more ...

Without regular, goal-oriented practice, employees are left to rely on memory instead of muscle. This gap between learning ...

As companies rely more heavily on real-time analytics and AI-driven tools, data engineering is evolving into a role that ...