CRM's Agentforce surges with 169% ARR growth and 29,000 deals, fueling AI momentum as Data 360 drives recurring revenue gains ...

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

In "Personalized: Customer Strategy in the Age of AI," Mark Abraham and David Edelman emphasize that in today’s hyper-competitive landscape, delivering a seamless, tailored customer experience is ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Zapier reports that operations automation streamlines processes across teams, reduces errors, and improves efficiency, ...

Salesforce upgrades Slack with AI features enabling automation meeting summaries workflow integration, task management across enterprise tools ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and ...

Organizations today depend on customer relationship management systems to handle their data needs and their workflow automation needs and their interdepartmental communication needs because they want ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it actually helps your team do their jobs better is key. This guide breaks down ...