They know PowerPoint pictures have their purpose, but in no way are they blueprints for describing complex problems or building actual technology solutions. As “Secretary of Defense. Gen. James Mattis ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...