Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

Traditional training methods, such as long lectures, boring modules, and passive information delivery, often fail. Such approaches can quickly be overly dreary for the employees, leaving them mentally ...

Combining games with employee training is becoming increasingly popular. Studies show how games can help improve employee entertainment, health, motivation and learning and create a better workplace ...

Gamification is often viewed as a magic pill that makes people more motivated, engaged, and able to retain the information they are learning. The concept has exploded in popularity over the past ...

Gamification is one of the biggest in education trends right now in education. According to ISTE, “Gamification is about transforming the classroom environment and regular activities into a game” ...

Editor’s note: Michael John (“MJ”) is responsible for all creative product development at GlassLab. An industry veteran who has designed commercial video games for close to twenty years, his design ...

Yan Shi’s computer science course at the University of Wisconsin at Platteville isn’t exactly typical. Not simply a professor, Shi is a “king of the kingdom,” and her Intro to Computer Science class ...

In the past decade, students have been inundated with more and more distractions. The internet provides an infinite amount of said distractions: YouTube, Instagram, and TikTok to name a few. While the ...

Technology has been integrated into various fields - food science, health care, education, etc. In the field of education, it has revolutionised the traditional way of teaching and created a massive ...