Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...
For years, employee training in financial institutions has followed a familiar formula: shadowing seasoned reps, flipping through static manuals, and completing LMS quizzes that feel like school all ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback