Training coffee shop employees to work together as a team requires a strategy for teaching smaller skills within the context of the larger operation. The "critical path method," called CPM, is a ...

Planning a large-scale project can intimidate even veteran managers. Juggling multiple team members' schedules, setting achievable deadlines and identifying which tasks have to be done and which can ...

This example illustrates the PERT statistical approach. Throughout this chapter, it has been assumed that the activity duration times are precise values determined uniquely. In practice, however, each ...

(This material is not covered in Fraser, Bernhardt and Jewkes. A good reference text is Hillier and Lieberman, ``Introduction to Operations Research'', published by Holden-Day; the fourth edition of ...